What Is The Return Policy For Sale Offers / Promotional Offers?
If you return an item bought as part of a bundle or with a promotional discount and you do not return everything. We will reimburse you for what you do return, minus the value of the discount or freebie.
The return process can be started on RunRocknRollStore.com using the links below. If you are creating a new return request, please use the "Request New Return" located on the "My Returns" page.
If you have an account, use the Account link to login to your account. After logging in, click the RETURNS Tab to start your return.
If you do not have an account, use the Guest link. Items that do not meet the requirements stated below will not receive an RMA number and are ineligible to return/exchange.
Globalshopex is a global ecommerce solution that provides a more cohesive experience for our international customers. Our international customers can enjoy being able to view & purchase the cost of their order in their own native currency. Globalshopex will also allow us to not only provide competitive shipping costs to our international customers, but also include the duties & taxes in their shipping charges.
Orders placed that ship via Globalshopex will come with a separate order confirmation via Globalshopex. This order confirmation will includes all charges as well as any tracking information including the carrier of the package.
How Are Duties & Taxes Charged On International Orders?
Duty (or customs tariffs) is set by the destination country customs authorities & is determined based on a combination of the country of origin or manufacturing of the merchandise purchased, the classification of the merchandise in accordance with a harmonized system adopted & used by the countries Globalshopex supports, and the Value Added Tax (VAT) rates set by the destination country.
The "Buy It Now" option is only available to be used for store account holder purchases. If you are not logged in or completing checkout as guest, you will not be able to use the "Buy It Now" option located on the product page.
When you make a purchase through the Site, we may collect your credit card number or other payment account number, billing address (including zip code), and other information related to such purchase (collectively "Payment Information") from you.
Sale items are items that have a limited time offering that can expire at any moment. We offer a one-time price adjustment if an item is marked down within 14 days of your order date. Often times, Sale items will have a limited inventory & only be offered while supplies last.
One promotion code per order may only be used. All promotion codes are available for a limited time, while supplies last and cannot be used once expired. These promotions are not redeemable for cash and are limited to one promotion per order, and in some cases promotions can only be redeemed once per person.
In the event a product is listed with an incorrect price or with incorrect information due to typographical error or errors in pricing, quantities available or product information received from our suppliers, posted on our website, an affiliates website or a partner's website, We shall have the right to refuse or cancel any orders placed for product listed at the incorrect price or out-of-stock. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, We shall immediately issue a credit to your credit card account in the amount of the charge.