International Orders

Please allow additional processing time for international orders.

Globalshopex is a global ecommerce solution enabling IRONMAN Store to present our international shoppers with product prices in the currency of their choice, aggressively competitive international shipping costs, and the lowest possible order total, cost-effective international shipping and much more. This allows IRONMAN Store to provide the best customer experience to our international customers.

Who Is Globalshopex?

Globalshopex is a global ecommerce solution that will allow IRONMAN to provide a more cohesive experience for our international customers. Our international customers can enjoy being able to view & purchase the cost of their order in their own native currency. Globalshopex will also allow us to not only provide competitive shipping costs to our international customers, but also include the duties & taxes in their shipping charges.

How Much Does International Shipping Cost?

The international shipping cost will be calculated & guaranteed during the Globalshopex global checkout & is calculated based on the service level, the number of items purchased, the weight of the items, the destination country, & all applicable duties & taxes.

How Do I Track My Globalshopex Order?

Orders placed that ship via Globalshopex will come with a separate order confirmation via Globalshopex. This order confirmation will includes all charges as well as any tracking information including the carrier of the package.

Getting The Package To You

Globalshopex has relationships with the carriers you know & ones you’ve never heard so that our customers can have multiple options for delivery. Globalshopex will work with specific carriers in your country to make sure the package gets to you on time.

When Am I Charged For My Order?

Both Domestic & International orders will be billed at the time of shipping. International orders will be processed by Globalshopex in the currency chosen at checkout.

What Payment Options Do I Have With Globalshopex?

At the moment Globalshopex supports Visa, Master Card, Amex, Discover, Diners Club, PayPal, Money Gram, Western Union, Safety Pay, AliPay & Bank Transfer.

When Am I Charged?

Your credit card will be billed by Globalshopex at the time your parcel(s) leaves the United States.

How Are Duties & Taxes Charged On International Orders?

Duty (or customs tariffs) is set by the destination country customs authorities & is determined based on a combination of the country of origin or manufacturing of the merchandise purchased, the classification of the merchandise in accordance with a harmonized system adopted & used by the countries Globalshopex supports, and the Value Added Tax (VAT) rates set by the destination country.

Can I ship to United States military addresses (APO/FPO)?

Military addresses are shipped via the United States Postal Service & are not subject to the same international shipping standard. You can ship to military address same as you would ship to a normal US address.

How Do I Process A Return For ROCK 'N' ROLL MARATHON International Orders?

In order to process your Internation Return please contact our Customer Service department by phone at +1-(714)-581-5980 or email at orders@runrocknrollstore.com. We will be happy to provide you with a RMA number & the instructions for sending your package back to us.

End of Year Inventory & Order Shipping Notification

Our warehouse will be conducting an end of year inventory from Jan 2, 2019 through Jan 4, 2019. During this time, orders will be held for shipping starting on January 7, 2019.

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