Orders

Answers to our most frequently asked questions regarding Orders are just one click away.
HELP! I Used The Wrong Address!

Stay calm. We are here to help. If you accidentally placed an order with the wrong name, zip-code, or address, be sure to contact customer service as soon as you can!

Can I Check Out As A Guest Instead Of Registering For An Account?

Yes, this is currently an option, however we would encourage you to create an account so that you can:

Can I Cancel An Order?

We do not have the ability to cancel an order once an order is placed. If you would like to return eligible items in your order, please contact customer service to receive an RMA for the items eligible for a return.

Can I Add, Remove, or Modify The Items In My Order?

We cannot edit the items in an order once the order has been placed. This allows us to keep processing time to an absolute minimum & get your order to you as quick as we can!

How Can I Track The Status Of My Order

Please use the Track Order tool for the most up to date information and status of your order:

HELP Rock 'n' Roll! I USED THE WRONG ADDRESS.

Stay calm. We are here to help. If you accidentally placed an order with the wrong name, zip-code, or address, be sure to contact customer service as soon as you can!

ROCK ‘N’ ROLL MARATHON® is a registered trademark of World Triathlon Corporation