The return process can be started on RunRocknRollStore.com using the links below. If you are creating a new return request, please use the "Request New Return" located on the "My Returns" page. If you have an account, use the Account link to login to your account. After logging in, click the RETURNS Tab to start your return. If you do not have an account, use the Guest link. Items that do not meet the requirements stated below will not receive an RMA number and are ineligible to return/exchange.
For items purchased on site at an event, please check the following guidelines regarding return/exchanges:
If you return an item bought as part of a bundle or with a promotional discount and you do not return everything. We will reimburse you for what you do return, minus the value of the discount or freebie.
In order to process your International Return please contact our Customer Service department using the provided information below: