All standard orders have a 1 to 2 *Business day processing time *before they are shipped out, regardless of the shipping option chosen.
We ship to the following countries: Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway*, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland*, Turkey, United Kingdom and United States. *additional import duties and taxes are the responsibility of the customer in Switzerland and Norway and Canary Islands or any countries not listed where they apply.
Free shipping applies to any order in which the Subtotal of the cart is $100 or more. The subtotal is the total cost of all items in the cart after promo codes have been applied & before tax.
Once a package has shipped, a tracking number will be emailed to the customer within 24 hours.
Orders that are returned to our warehouse due to incorrect shipping information cannot be re-delivered. The order will automatically be refunded less any shipping costs.
Orders that are returned to our warehouse due to incorrect shipping information cannot be re-delivered. Once such orders arrive at our warehouse, we issue a refund for the items returned. If you still would like to get the items, you will have to order them again. In the case the error was our mistake in putting the wrong shipping address onto the shipping label, we will re-deliver it to you without any additional shipping costs.
Military addresses are shipped via the United States Postal Service & are not subject to the same international shipping standard. You can ship to military address same as you would ship to a normal US address.
Our warehouse will be conducting an end of year inventory from Jan 2, 2019 through Jan 4, 2019. During this time, orders will be held for shipping starting on January 7, 2019.