What If I Purchased My Item At A ROCK 'N' ROLL MARATHON Event?

For items purchased on site at an event, please check the following guidelines regarding return/exchanges:

  • All sale/discounted items bought at an event are not refundable or exchangeable.
  • Full priced items can be returned ONLY if there is a manufacturers defect and it must be returned within 30 days of purchase.
  • Please email orders@runrocknrollstore.com with a copy of your receipt and details of the defect. If we have the item in stock we can exchange it or offer a refund. This is all subject to the approval of Rock 'n' Roll.
  • Merchandise purchased at an event can only be exchanged for a different size of the *SAME item purchased, not a *different item.
  • If you would like to make an exchange, please email orders@runrocknrollstore.com to check for the availability of the size needed before sending in the item.
  • For returns of merchandise purchased at the Race Tent, a Store Credit to our Rock 'n' Roll Merchandise web store will be issued.
ROCK ‘N’ ROLL MARATHON® is a registered trademark of World Triathlon Corporation