What If I Purchased My Item At A ROCK 'N' ROLL MARATHON Event?
For items purchased on site at an event, please check the following guidelines regarding return/exchanges:
- All sale/discounted items bought at an event are not refundable or exchangeable.
- Full priced items can be returned ONLY if there is a manufacturers defect and it must be returned within 30 days of purchase.
- Please email firstname.lastname@example.org with a copy of your receipt and details of the defect. If we have the item in stock we can exchange it or offer a refund. This is all subject to the approval of Rock 'n' Roll.
- Merchandise purchased at an event can only be exchanged for a different size of the *SAME item purchased, not a *different item.
- If you would like to make an exchange, please email email@example.com to check for the availability of the size needed before sending in the item.
- For returns of merchandise purchased at the Race Tent, a Store Credit to our Rock 'n' Roll Merchandise web store will be issued.